✨ We are thrilled to announce that Frasers Property Commercial (Thailand) has been honored with the “Customer Experience of the Year” award at the Asian Experience Awards! 🏆🌟 Managing iconic properties like Park Ventures and Sathorn Square, FPCT is dedicated to providing optimal customer experiences and enhancing quality of life. 🏢💼✨

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Frasers Property Commercial (Thailand) (FPCT), a distinguished developer of top-notch commercial and mixed-use properties, has proudly shared its recent achievement of winning the esteemed “Customer Experience of the Year” at the Asian Experience Awards. The awards, hosted by Charlton Media Group, a leading Asian business publisher, shines a spotlight on organizations committed to delivering outstanding experiences for stakeholders and customers.

FPCT’s Award-Winning Portfolio

FPCT manages an impressive portfolio featuring some of Bangkok’s most prime-grade office buildings and mixed-use projects. With prestigious properties like Park Ventures, Sathorn Square, Samyan Mitrtown, FYI Center, and the newly refurbished Silom Edge under its belt, the organization strives to create optimal customer experiences while enhancing the overall quality of life through a community-centric approach.

Key Pillars of FPCT’s Customer Experience

FPCT enriches customer experiences by focusing on four crucial dimensions that are seamlessly incorporated into its offerings:

1. Accessible Infrastructure and Design: FPCT designs universally accessible spaces, catering to the varied needs of individuals, including those dependent on mobility aids.

2. Responsible Practices: It lays emphasis on enhancing the quality of life for all building users through responsible and sustainable practices.

3. Technology Integration: The incorporation of advanced technology augments user experiences while boosting tenant productivity.

4. Flexibility in Products and Services: FPCT ensures flexibility in its services to swiftly cater to the unique needs of customers.

Enhancing Lives through Inclusive Design and Convenience

All buildings within FPCT’s portfolio have been meticulously designed to facilitate the needs of all users, including those with mobility aids and the elderly. In addition, retail spaces at key locations like Samyan Mitrtown and Silom Edge offer 24/7 operation convenience stores, supermarkets, and restaurants that cater to the varied lifestyles of professionals, tourists, and students.

Embracing Technology for Improved Connectivity

In a significant technological leap, all buildings under FPCT have received WiredScore certification, establishing them as pioneers in recognizing buildings with future-proof technology infrastructure and top-tier digital connectivity in Thailand. These buildings have achieved Platinum and Gold standard certifications, ensuring seamless connectivity that enhances users’ productivity.

Commitment to Exceptional Customer Experience

With the honor of the ‘Customer Experience of the Year’ title, FPCT has proven its extraordinary commitment to providing unparalleled experiences to all its customers. Unwavering in its focus, the organization continues to create inspiring spaces that cater to the varied needs of all users by seamlessly integrating thoughtful design, advanced technology, environmental sustainability, and social responsibility.

Keywords: AIA, Frasers Property Commercial (Thailand), Asian Experience Awards, Charlton Media Group, Accessible Infrastructure and Design, Responsible Practices, Technology Integration, Flexibility in Products and Services, WiredScore certification

Frequently Asked Questions

What major achievement has Frasers Property Commercial (Thailand) recently earned?

Frasers Property Commercial (Thailand) (FPCT) has been awarded the “Customer Experience of the Year” at the Asian Experience Awards. This prestigious award, hosted by the Charlton Media Group, highlights organizations that excel in providing exceptional experiences for stakeholders and customers.

What are the key factors that set FPCT’s customer experience apart?

FPCT’s focus on customer experience is enriched by four primary dimensions:

1. Accessible Infrastructure and Design: Universally accessible spaces that cater to individual needs, including those who require mobility aids.
2. Responsible Practices: Emphasis on enhancing quality of life for building users through responsible and sustainable practices.
3. Technology Integration: Advanced technology is incorporated to augment user experiences and increase tenant productivity.
4. Flexibility in Products and Services: FPCT offers flexible services that swiftly respond to unique customer needs.

How has FPCT integrated technology to improve its customer experience?

FPCT has embraced technology by achieving WiredScore certification for all its buildings. This certification recognises structures with future-proof technological infrastructure and top-tier digital connectivity. The properties under FPCT have achieved both Platinum and Gold standard certifications, which ensure seamless connectivity, significantly improving user productivity.