Koh Samui Municipality Embraces Technology for Better Citizen Engagement

technology citizen engagement

New LINE App: Koh Samui Municipality

Koh Samui Municipality has taken a significant step towards improving its communication with citizens by launching a dedicated LINE app, called “Koh Samui Municipality.” This innovative approach will provide a more convenient and efficient channel for citizens to stay informed about the latest news and important information.

How to Connect with Koh Samui Municipality on LINE

To begin using the new LINE app, users simply need to download the application on their smartphones and follow the instructions below to add the municipality as a friend:

  1. Scan the QR CODE: Users can find the QR code on the official website or at the municipality office.
  2. LINE ID @kohsamuicity: Search for the LINE ID @kohsamuicity and add it to your contacts.
  3. Link https://lin.ee/XVr0bof: Click on this link from your smartphone to be redirected to the LINE app, where you can add Koh Samui Municipality.

Services Available on the LINE App

The Koh Samui Municipality LINE app offers a wide range of services to its users, all available through the eight main menu icons. Some of the key features include:

  • Electronic services: Access various online services, such as applications, document submissions, and requests for assistance.
  • Tax collection: Conveniently pay taxes and monitor the status of your tax payments.
  • Contacting the municipality: Send messages and inquiries directly to the municipality, streamlining communication and reducing response times.
  • Monitoring traffic through CCTV cameras: Get real-time traffic updates and monitor road conditions through live CCTV camera feeds.

Benefits of the New LINE App

The introduction of the Koh Samui Municipality LINE app aims to increase transparency and improve public service delivery. By providing an easily accessible platform for communication and information sharing, the municipality can strengthen its relationship with citizens, encouraging civic participation and fostering a sense of community.

As the LINE app continues to evolve and expand, users can expect more features and services to be added, ensuring that the Koh Samui Municipality remains at the forefront of technological advancement and public service innovation.